Privacy policy

Effective Date: September 1, 2025

1. Our Commitment to Your Privacy

SWI Outlet Store ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, share, and protect the personal information of our customers and website visitors ("you"). This policy applies to information collected on our website, swioutletstore.com. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us when you create an account, place an order, or communicate with us. This may include:

  • Identifiers: Name, postal address, email address, and phone number.

  • Commercial Information: Records of products purchased or considered.

  • Financial Information: Payment information, such as credit or debit card details, which are processed securely by our payment gateway.

We may also collect information automatically through cookies and similar technologies, such as your IP address and browsing activity on our site.

3. How We Use Your Information

We use your personal information for legitimate business purposes, including:

  • To Fulfill Your Orders: To process payments, ship your products, and manage returns.

  • To Communicate With You: To send order confirmations, shipping notifications, and respond to customer service inquiries.

  • For Marketing: With your consent, we may use your email address to send you information about our products, services, and promotions. You may opt out of these communications at any time.

4. Data Sharing and Third Parties

We do not sell your personal information to third parties. We only share your information with essential service providers who perform functions on our behalf, such as payment processors and shipping carriers, solely for the purpose of fulfilling your order.

5. Data Retention and Security

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, such as for order history and warranty purposes, or as required by law. We implement reasonable security measures to protect your information from unauthorized access or disclosure.

6. Your Privacy Rights (New Jersey & Other States)

As a valued customer, you have rights regarding your personal data. Residents of New Jersey and other states with applicable privacy laws have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correct: Request correction of inaccurate personal data.

  • Delete: Request the deletion of your personal data, subject to certain legal exceptions (e.g., data needed for order fulfillment or tax records).

To exercise any of these rights, please submit a verifiable request to us via email at jdopson@stevenwillandinc.com. We will respond to your request within the timeframes required by law.

7. Cookie Policy

Our website uses cookies to enhance your browsing experience, analyze site traffic, and assist in our marketing efforts. Cookies are small data files stored on your device. You can manage or disable cookies through your web browser's settings. Please note that disabling cookies may affect the functionality of our website.

8. International Data Transfers

We are based in the United States and do not transfer customer data internationally. All personal information is processed and stored within the United States.

9. Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • SWI Outlet Store

  • Address: 2024, 23 US-206, Augusta, NJ 07822, United States

  • Email: jdopson@stevenwillandinc.com

  • Phone: 888-229-4561 or 973-579-5656